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Office Policies

Office Policies

Please call us for your FREE Orthodontic Evaluation.

 

Office Hours

Ridgewood Office
Monday, Wednesday, Thursday 9:00 am – 12 noon & 1:30 pm – 7:00 pm
Tuesday & Friday 9:00 am – 12 noon & 1:30 pm – 6:00 pm
Saturday 8:30 am – 12 noon & 12:30 pm – 3:30 pm
Ortho ~ Tuesday & Thursday 8:00 am – 12 noon & 1:30 pm – 7:00 pm

Appointments

YOUR TIME is valuable. We make every effort to remain on schedule and, except for emergency treatment of another patient, you can expect us to be prompt. If you are unable to keep your appointment or are going to be late, please notify us as far in advance as possible. This courtesy allows us to be of service to other patients.

Emergencies

EMERGENCIES do arise. If your child is in pain this is our immediate concern. We want you to know that we maintain a 24-hour answering service and we are available during non-office hours.

Fees & Insurance

We know questions can arise and we encourage you to discuss them with our business staff.

Our BUSINESS STAFF is ready to assist you in processing your DENTAL INSURANCE and will make every effort to help you obtain maximum benefits. Please remember that insurance is a method of partially reimbursing you for fees paid to the doctor and is not a substitute for payment.

Communication

COMMUNICATION is important. We encourage your questions and comments. While our professional staff is well qualified to answer most of your questions, please feel free to consult with doctors if you desire. We are available.

We welcome suggestions you may have about our office or services. By listening to you we can continually make necessary changes needed to provide you with the best service possible.

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    Testimonials

    Great with my 5 year old daughter! Very professional, yet kind to kids! We Love Dr. Zimmer! As always our trip to the dentist was a pleasure. My daughter is actually excited for our next visit. I attribute this to the amazing Dr. Zimmer.

    Hilary A

    Got My Developmentally Disabled child to Come without Fear and Brush and Floss.  We have loved Dr. Pattison from my son’s age 5 through young adulthood. She took extra care to ensure my non-verbal son is not afraid of “the chair,” gets his xrays he needed, and always feels welcome and appreciated. The result is, while some of his non verbal peers will not see a dentist and need general anesthesia for anything, my son looks forward to seeing his dentist. Not to the procedures, but to seeing her! Read more

    Laura Weinberg

    My teeth feel terrific after my visit. I have been seeing Dr. Patison and Carmile for many years and they take good care of my teeth. They are always so caring, compassionate and kind. I feel very comforatable during my visit with them. They give a very complete examination. They are the best!

    Courtney Riley
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    Specialized dentistry for children and adolescents in a warm, caring and "child-friendly" environment.